Product Information

What materials are your jewelry made of?

Our jewelry is crafted from stainless steel with 18K gold plating. It is hypoallergenic, tarnish-resistant, and designed for everyday wear.

Will your jewelry change color over time?

No, our jewelry is designed with anti-corrosion coating, making it resistant to tarnishing. However, we recommend avoiding water and harsh chemicals to maintain its shine.

Is your jewelry safe for sensitive skin?

Yes! We use hypoallergenic materials that are safe for sensitive skin.

Orders & Payment

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay.

How can I change or cancel my order?

If your order has not been processed yet, please contact us at support@sandershop.net within 12 hours of placing the order.

Do you offer any discounts?

Yes! We run seasonal promotions, so stay updated!

Shipping Information

Where do you ship?

We currently ship within the U.S. and to select international locations.

How long does shipping take?

  • U.S. Orders: 5-7 business days
  • International Orders: 10-15 business days

Can I track my order?

Yes! Once your order has been processed, you will receive a tracking number via email.

Returns & Warranty

Can I return an item if it doesn’t fit or I change my mind?

Yes! We accept returns within 14 days of receiving your order. The item must be in original condition and packaging.

What if my jewelry arrives damaged?

If your order arrives damaged, please contact us at support@sandershop.net with photos, and we’ll send you a replacement free of charge.

Do you offer a warranty?

Yes, we provide a 6-month warranty on all our jewelry.

Jewelry Care Tips

How do I take care of my jewelry?

To maintain the shine and quality of your jewelry:
✔ Avoid exposure to water, perfumes, and harsh chemicals
✔ Remove before sleeping or working out
✔ Store in a dry place or a jewelry box